Contract Team: We provided a dedicated contract team consisting of: Nadine Jones – Project Coordinator, Carol Dodd – Project Support, Helen Pearson– Project Manager and a team of 4 fully qualified Fixed Wire Test Engineers.
Mobilisation: Pre-start meetings were held with the client to ensure that all of our clients’ needs were highlighted and documented into our project files to enable us to fully mobilise the contract.
Pre-start meetings and full training days were held for all engineers involved within the contract to ensure that all of the client’s individual needs were understood to ensure that the mobilisation and the day to day running of the contract was run smoothly ensuring complete customer satisfaction. The customer requirements are reviewed monthly and presented to our employees via a specific tool box talk and presentation to keep all involved up to date on al contract requirements and our delivery status. TUPE was not involved in this contract and we were able to resource the contract with our existing workforce. The contract was mobilised over a 7-day period.
Compliance Programme: The dedicated Project Coordinator, Nadine Jones and Project Manager, Helen Pearson created a resource plan to ensure that the contract and programme was delivered within the contract specific times and time scale