Family business values and structure, providing expert technical accredited assistance across the varied size of and sectors our clients businesses operate within.
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Our approach to our customer’s requirements has been maintained since our conception: Maintain the small team and family run business communication and service levels as we have grown.
Remove the delay and frustration for customers, no press 3, then press 5, hold and be passed to someone who, while trying to be helpful doesn’t have the expert knowledge, understanding or readily available details regarding your projects and reports to provide real-time assistance.
With reduced touch points and direct access to company managers and directors we are available to help with any questions or queries regarding what tests and related services are, how often they need to be undertaken, any technical details and how best to plan projects to suit you and your circumstances.
Electrical Test Midlands is a specialist electrical contractor and employs salaried engineers to conduct your testing, qualified to a minimum City & Guilds 2382-10 and 2391-01 or equivalent
Our accreditations are a testament to our commitment to provide expert, technical and safe services, be able to educate and support customers while adhering to the stringent requirements you need to ensure you are compliant and safe.
- Phone Call, Email, Live Chat
- BDM Communicate with Client to expand on requirements
- Agree Site Visit
- Confirm approval of quote and deliverables
- Pass to Planning
- Assign Project Manager to oversee the works
- Agree dates, assign qualified Engineers
- Carry out works as agreed, keeping client up to date at all times of progress
- Report/s Uploaded to office before engineer leaves site
- Process and verification of work completed
- QS to oversee works and sign off
- Reports uploaded to client portal
- Client informed by email which includes username and password
- ollow up phone call to ensure that the client has received all the information and they are happy with our services
- Within 24 Hours BDM contacts client to discuss outcome of works and how we can help moving forward
- Keep client up to date - auto email from report portal to assigned client email address / Phone 3 months prior to Test due date
Not sure you are getting the full services you require, find out, call for a no obligation conversation and quote.
ISO 9001: Regular process audits provide the objective feedback needed to correct any deviations from the quality path and keep the company focused on its goals. ISO 14001 internationally agreed standard that sets out the requirements for an environmental management system. Improving environmental performance.
Eliminating the use of paper we generate all of our reports electronically. All reports are uploaded to our website portal which again eradicates use of paper.
All our vehicles are tracked to ensure we send the nearest qualified engineer for the next job which reduces fuel consumption.
Analyse how people travel to and from our sites: encouraging shared vehicles, public transport and cycling to work where possible
We are Upper Tier Waste Carrier, which ensures any waste that is generated by ETM is monitored
Reduce waste created and where possible to reuse and recycle before responsible disposal of surplus materials; to use recycled and recyclable materials wherever possible.
We work with our staff, customers and sub-contractors to make all of our building’s operations as environmentally friendly as we can.
Review what we buy - sourcing goods with low environmental impact and working with local suppliers wherever possible
Working to ensure minimum impact on the environment, please inform us of any specific policies you have in place and let’s improve together.
We are committed to creating sustainable value for our customers, our employees and the communities in which we live and work. In the UK, we demonstrate our commitment to corporate responsibility with numerous regional initiatives and the dedication of both time and money.
Electrical Test Midlands Ltd has a major presence in the Midlands and North South regions of the UK, employing local people, connecting customers, companies and communities. We are proud that through our regional events we make substantial economic contributions to both the business and charitable community.
This is supported by our active investment in communities and our charitable giving programme. Through this, we aim to enhance our contribution to the UK economy and make a positive difference to the regional communities where our events take place.
Electrical Test Midlands are exceptionally proud of the work our charities do within our regional communities. We have had the privilege of supporting the work of Macmillan, St Giles & Mind
We aim to continue to make a significant investment in our community investment programme and support corporate fundraising and volunteering for all charities and registered good causes. Each year we adopt and support many regional charities across the UK as well as a national charity.
The ethos of our business is giving back, and that is why we ensure that our regional events are always about business AND community.