Why ETM

Family business values and structure, providing expert technical accredited assistance across the varied size of and sectors our clients businesses operate within.

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Our approach to our customer’s requirements has been maintained since our conception: Maintain the small team and family run business communication and service levels as we have grown.

Remove the delay and frustration for customers, no press 3, then press 5, hold and be passed to someone who, while trying to be helpful doesn’t have the expert knowledge, understanding or readily available details regarding your projects and reports to provide real-time assistance.

With reduced touch points and direct access to company managers and directors we are available to help with any questions or queries regarding what tests and related services are, how often they need to be undertaken, any technical details and how best to plan projects to suit you and your circumstances.

Electrical Test Midlands is a specialist electrical contractor and employs salaried engineers to conduct your testing, qualified to a minimum City & Guilds 2382-10 and 2391-01 or equivalent

Our accreditations are a testament to our commitment to provide expert, technical and safe services, be able to educate and support customers while adhering to the stringent requirements you need to ensure you are compliant and safe.

Below is a summary of our process, for more details please get in touch.

1- Enquiry
  • Phone Call, Email, Live Chat
  • BDM Communicate with Client to expand on requirements
  • Agree Site Visit
  • Quote
  • Confirm approval of quote and deliverables
2 - Project Management
  • Pass to Planning
  • Assign Project Manager to oversee the works
  • Agree dates, assign qualified Engineers
3 - Project Deliverables
  • Carry out works as agreed, keeping client up to date at all times of progress
  • Report/s Uploaded to office before engineer leaves site
  • Process and verification of work completed
4 - Reports
  • QS to oversee works and sign off
  • Reports uploaded to client portal
5 - Customer Service
  • Client informed by email which includes username and password
  • ollow up phone call to ensure that the client has received all the information and they are happy with our services
  • Within 24 Hours BDM contacts client to discuss outcome of works and how we can help moving forward
6 - Reminder Service
  • Keep client up to date - auto email from report portal to assigned client email address / Phone 3 months prior to Test due date

Not sure you are getting the full services you require, find out, call for a no obligation conversation and quote.

Accreditations
We are proud of our achievements and the accreditation's below prove our competence and commitment to the highest levels of expertise and service.

NICEIC is the UK’s leading voluntary regulatory body for the electrical contracting industry. Regulating 26,000 contractors for almost 60 years, it is an essential to any electrician who values their trade.

Chas aims to improve health and safety standards across Great Britain, and to reduce duplicated safety applications for both suppliers and buyers.

Safe Contractor is the leading health and safety assessment scheme in the UK. They compile a list of approved contractors to reduce risk, and allow clients to view other approved contractors who may be suitable for their contract.

The SMAS contractor database now holds information on 20,000c UK suppliers, across a vast number of different trades; helping Clients find new suppliers, as well as manage those they are already working with.

Constructionline is the UK’s leading procurement and supply chain management service. By collecting, assessing and monitoring data, it is able to provide efficiency savings to the construction industry.

Trustmark ensures companies are meeting (or exceeding) government endorsed criteria after being inspected by a scheme operator, meaning the public can always expect the best service.

ISO 9001: Regular process audits provide the objective feedback needed to correct any deviations from the quality path and keep the company focused on its goals. ISO 14001 internationally agreed standard that sets out the requirements for an environmental management system. Improving environmental performance.

ECA members have achieved the highest levels of certification through ‘approved’ industry certification bodies or the ECA's own Certification Scheme. Clients are assured members deliver the highest calibre of work and are supported by an organisation that ensures they are performing at their peak.

ETM passed a rigorous independent assessment and accreditation process to achieve Altius Assured Vendor status. Increasing opportunities to win major contracts with some of the UK’s leading businesses.

ETM & The Environment
ETM frequently review current Environmental Policy and Action Plan ETM (Electrical Test Midlands) )are now ISO 14001 accredited.

Eliminating the use of paper we generate all of our reports electronically. All reports are uploaded to our website portal which again eradicates use of paper.

All our vehicles are tracked to ensure we send the nearest qualified engineer for the next job which reduces fuel consumption.
Analyse how people travel to and from our sites: encouraging shared vehicles, public transport and cycling to work where possible

We are Upper Tier Waste Carrier, which ensures any waste that is generated by ETM is monitored
Reduce waste created and where possible to reuse and recycle before responsible disposal of surplus materials; to use recycled and recyclable materials wherever possible.

We work with our staff, customers and sub-contractors to make all of our building’s operations as environmentally friendly as we can.

Review what we buy - sourcing goods with low environmental impact and working with local suppliers wherever possible

Working to ensure minimum impact on the environment, please inform us of any specific policies you have in place and let’s improve together.

Corporate & Social Responsibility
At Electrical Test Midlands Ltd, corporate responsibility is an integral part of how we do business. Being a responsible company is fundamental to our long-term sustainability.

We are committed to creating sustainable value for our customers, our employees and the communities in which we live and work. In the UK, we demonstrate our commitment to corporate responsibility with numerous regional initiatives and the dedication of both time and money.

Electrical Test Midlands Ltd has a major presence in the Midlands and North South regions of the UK, employing local people, connecting customers, companies and communities. We are proud that through our regional events we make substantial economic contributions to both the business and charitable community.

This is supported by our active investment in communities and our charitable giving programme. Through this, we aim to enhance our contribution to the UK economy and make a positive difference to the regional communities where our events take place.

Electrical Test Midlands are exceptionally proud of the work our charities do within our regional communities. We have had the privilege of supporting the work of Macmillan, St Giles & Mind

We aim to continue to make a significant investment in our community investment programme and support corporate fundraising and volunteering for all charities and registered good causes. Each year we adopt and support many regional charities across the UK as well as a national charity.

The ethos of our business is giving back, and that is why we ensure that our regional events are always about business AND community.

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Maintaining the highest standards and accredited by: